Privacy & Security

Jeetween Privacy Policy – Your Information is Fully Secured

When you use Jeetween, your trust is our most valuable asset. This privacy policy clearly outlines what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
GDPR-Compliant
SSL Encrypted
Information Fully Confidential

Your personal information is never sold or shared with third parties or advertisers.

Maximum Encryption

All data is protected with 256-bit SSL encryption — your information is secured to the same standard as banking systems.

Your Rights Are Protected

You have the full right to request access, correction, or deletion of your information at any time.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services — nothing more.

Regular Security Audits

Our security systems are regularly audited by third parties. Any vulnerabilities identified are addressed immediately.

Opt-Out Option

You can opt out of marketing communications at any time. Your preferences are entirely yours.

1. Introduction

Jeetween places the highest value on your privacy. This privacy policy explains in detail how we collect your information, how it is used, and how we keep it secure.

By using the Jeetween website or app, you are considered to have agreed to this privacy policy. Please read it carefully. If you have any objections to any part of it, contact us before using the platform.

This policy applies solely to Jeetween's own services. We are not responsible for the privacy practices of any third-party websites or services.


2. What Information We Collect

Jeetween only collects information that is necessary to provide its services. Below is a detailed breakdown of the different types of data collected:

Personal Identity Information:

  • Full name, date of birth, and nationality
  • Email address and phone number
  • Address and PIN Code
  • National ID or passport details (for identity verification)

Financial Information:

  • Bank account details or mobile banking information (for deposits and withdrawals)
  • Transaction History and Amount
  • Payment Method Type

Device & Technical Information:

  • IP address and browser type
  • Device type, operating system, and screen resolution
  • Login Time and Session Duration

Usage Information:

  • Which games you played and how long you played them
  • Betting History and Gaming Patterns
  • Preferred Games and Categories
Need to Know

We do not directly store your financial information. All payment processing is handled through secure encrypted gateways, and full card details never reach our servers.


3. Why We Collect Information

Jeetween collects and uses your information for the following purposes:

Purpose Legal Basis Details
Account creation and management Contractual Necessity Registration, Login & Profile Management
Identity Verification (KYC) Legal Obligation Fraud Prevention & Regulatory Compliance
Financial Transaction Processing Contractual Necessity Complete Deposits & Withdrawals
Customer Support Legitimate Interest Troubleshooting & Support
Responsible Gaming Legal Obligation Gaming limits and behavior monitoring
Promotional Communications Compliance Sending offers and bonus updates (opt-in)

4. Data Storage & Security

Your information is stored on secure cloud servers. We apply bank-level security measures, including the following:

  • 256-bit SSL/TLS Encryption: All communications are encrypted.
  • Data Masking: Sensitive information like passwords and payment details are never stored in plain text.
  • Access Control: Only authorized staff can access necessary information.
  • Regular Backups: Regular backups are maintained to prevent data loss.
  • 24/7 Monitoring: 24/7 system monitoring runs continuously to detect any unusual activity.

Your data may be retained for up to 5 years after account closure in accordance with legal requirements. After that period, it is permanently deleted.


5. Data Sharing – When & With Whom

Jeetween never sells your information. However, in the following limited circumstances, your data may be shared:

  • Payment Provider: Only the minimum information required to process financial transactions is shared.
  • Regulatory Authority: We may be required to provide information to government authorities based on legal obligations.
  • Technology Partner: Technology providers can access limited information to operate the platform, but only under strict confidentiality agreements.
  • Fraud Prevention: Information may be shared with security specialists to detect suspicious activity.

Your information is not shared for any other purpose without your explicit consent.


6. Cookies & Tracking

Jeetween uses cookies on its website. Cookies are small data files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences, such as language or theme.
  • Analytics Cookies: To understand which parts of the site are most used, but without any personal information.

You can delete or block cookies anytime from your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.


7. Your Rights

You have the following rights regarding your personal information on Jeetween:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Correction: You can request correction of inaccurate or outdated information.
  • Right to Deletion: You can request deletion of your information under specific circumstances.
  • Right to Restrict Processing: You can request exclusion of your information from specific uses.
  • Right to Data Portability: You can request a copy of the information we hold about you in a commonly used format.
  • Right to Object: In certain cases, you have the right to object to the processing of your information.

To exercise any of these rights, please contact our customer support team. We will respond to your request within 30 days.


8. Protection of Minors

Jeetween is strictly for users aged 18 and above. We do not knowingly collect information from minors. If an underage account is identified, that account and all associated data will be deleted immediately.

Parents are encouraged to ensure their children cannot access online gaming platforms. If you have any concerns, please contact us immediately.


9. Privacy Policy Changes

Jeetween may update this privacy policy from time to time. For any significant changes, you will be notified by email or through a platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page.


10. Contact Us

If you have any questions or concerns about the privacy policy, please reach out to our data protection team. We offer full support in Bengali and are available 24/7.

Email: [email protected]

Live Chat: Click the chat icon from any page on the platform

Frequently Asked Questions

Privacy Policy FAQs

Find Answers Quickly

No, never. Jeetween never sells your personal information. We only share limited information with essential third parties, such as payment providers, under strict confidentiality agreements. No information is shared with advertisers or marketing companies.

Yes, you have the right to request deletion of your information. However, certain information must be retained for a specified period due to legal obligations. When you request, we will respond within 30 days and clearly inform you which information will be deleted and which must be retained.

Yes, completely secure. Jeetween uses 256-bit SSL encryption. Your full card or mobile banking information is not stored on our servers. All payments are processed through secure third-party gateways.

Yes, gaming patterns are monitored to ensure responsible gaming and meet legal requirements. This is done for your protection. If unusual behavior is detected, we offer you assistance.

Yes. Every marketing email includes an unsubscribe link at the bottom. You can also manage your notification preferences from your account settings. Please note that essential account-related emails cannot be disabled, as they are necessary for your security.
Safe Gaming

Your data is safe,
Join Jeetween now and start enjoying

We are fully committed to your privacy. Play safely and enjoy with peace of mind.

18+ Only | SSL Secured | Information Fully Confidential

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